Pandemic Update - June 2020
June 2020 Update
The Board held the June 16, 2020 Monthly Board Meeting on Zoom. This communication is
intended to keep Homeowners apprised of current HOA issues as they are identified while we work
our way through this pandemic. Topics covered in this communication will be: Pool & Tennis Court
Status, Key FOB Distribution and Release Form collection, Delinquent Account Collections, Monthly
Board Meetings, Deed Restriction Letters, ACC Requests and A Security Issue.
Pool
per GA-26 – Governor Abbott’s update on June 3rd, pools may now open at 50% of their maximum
occupancy. Currently, the capacity is listed as 25 people. Maximum capacity has been reached
twice, to date. Both times appear to have been for a short duration.
The Board discussed the number of people that normally use the pool pre-COVID. It was noted that
typical occupancy rarely exceeds 50 people unless there is an event at the pool. The hourly cost of
an additional lifeguard was also discussed as well as the fact that lifeguards are young people who
are tasked with watching the pool, cleaning/sanitizing the restrooms and ensuring they keep a
count of the attendees. With all of the information provided, the Board decided to err on the side of
caution and voted and increase the maximum capacity to thirty (30). COVID-19 pool rules remain
in effect.
Tennis courts
Social distancing is inherent to the game of tennis. The tennis courts are now open. To access the
tennis court we will need a signed release form on file (see FOB’s).
Key FOB distribution/activation and release form collection
We have spent fifteen hours spread over 9 distribution events and have collected approximately
150 release forms to date. We will be scheduling more distribution events. Please watch social
media and your email for the schedule.
Key FOBs have been turned off to make sure we receive a copy of the release form. If your
assessments are paid or you are on a payment plan all we need is the release to activate your FOB.
If you are new to the subdivision, have lost your FOB or are wanting a second FOB we will also need
the FOB application. There will be a $25 charge for replacement or second FOBS. The release form
and key FOB application can be found on oakwoodglen.net.
Club house
Indoor gatherings are still restricted to 10 individuals with social distancing. Because the
Association has no control of what occurs at the club house when rented, all rentals are currently
suspended.
Basketball court
Social distancing is not inherent to the game of basketball. We have removed the rims from the
backboard for the time being.
Park Access
The Board has been following the recommendations of the State and Harris County to determine the status of
Oakwood Glen parks. Both parks are now open. Residents choosing to use our parks should use common
sense and practice social distancing. Unaccompanied children should not be in either park. The Association
does not have the ability to consistently disinfect the playground equipment and other physical assets in the
parks on a continuous basis. Please consider these assets to be closed in both parks. Residents need an active
Key Fob to access the front park (see FOB’s).
Delinquent Account Collections:
Because of COVID-19 the Board placed a two month moratorium on collection activities on
delinquent accounts to give Homeowners who may have been impacted the opportunity to assess
their financial position and, hopefully, enter into a payment plan. . I am pleased to report that many
Homeowners with delinquent accounts have taken advantage of this delay and have either paid
their assessments in full or have entered into a payment plan. As of May 31st our collections are at
91%.
For those Homeowners who’s assessments are delinquent, and have not entered into a payment
plan, the first of two mandatory certified (209) collection letters was mailed on June 17, 2020. A
total of 66 certified letters were mailed. The second of the two mandatory certified (209) collection
letters will be mailed in approximately 30 days. Accounts still delinquent and not on a payment
plan after the expiration date on the second letter can anticipate being sent to the attorneys office
for collection.
Homeowners with delinquent accounts still have time to enter into a payment plan before
delinquent accounts are sent to the attorneys for collection. If your assessment is delinquent, and
you are not in a position to pay your account in full, please consider contacting our community
manager Gina Keller at Gina@sterlingasi.com to request a payment plan. Gina will work with you to
set up a plan that is fair to both parties. If your delinquent account is already with the attorney and
you are not on a payment plan please contact the attorney’s office directly to request one. Ignoring
letters from the attorney can cause your legal costs to increase exponentially. The Board has a
fiduciary responsibility to use all legal means to collect funds owed to the Association. Current
events do not relieve the Board of this responsibility nor do they relieve the Homeowner of his
responsibility to pay the assessment. Additionally, the Board legally cannot waive any portion of
the assessment or any hard charges. For reference, legal fees are hard charges. The Association
pays these fees monthly as they are accrued and it is unreasonable to expect all the homeowners
who pay their assessments on time to pay the legal fees for delinquent homeowners. The Board
can, on a case by case basis, adjust the down payment on a payment plan and lengthen the payment
period (within limits) to get the monthly payment to a more financially manageable level for the
homeowner.
Monthly Board Meetings:
The third online Monthly Board Meeting was held on June 16, 2020 using Zoom. The Board
instructed Sterling to purchase the Zoom package. We are looking at the logistics of continuing to
use Zoom once we are able to resume physical meetings.
Deed Restriction Letters:
The deed restriction inspection and DR letter mail out has returned to normal operations.
ACC Requests:
Many of our Homeowner may find that they have extra time on there hands and decide to use that
time for home improvements. Please remember to file an ACC Request for those projects before
you start to make certain your project conforms with the Architectural Control Guidelines.
Security
Most of our residents are aware of the assault that occurred at the convenience store on Oakwood
Glen Boulevard. This is an active case which limits what information can be released at this time. I
have been authorized to tell you that the Harris County Sheriff Department is actively investigating
this case. They are pursuing strong leads and anticipate this case will be resolved in the near
future.
Mike Harris
President, Oakwood Glen Association
